📆 Order Confirmation

Understand the confirmation process and review key details that verify the order's status.

How to Check the Status of an Order Confirmed by a Notary

Step 1: Introduction to the Process 0:01

• Welcome to Notary Everyday.

• This video is aimed at escrow officers.

• Purpose: To show how to check the status of an order once confirmed by the notary.

Step 2: Email Notification of Confirmation 0:09

• When a notary confirms the signing, you will receive an email.

• Subject line: 'Order Complete'.

• Email will include:

  • Order number

  • Signer name

Step 3: Details in the Email Body 0:18

generated-image-at-00:00:18

• Important details included in the email body:

  • Order number

  • Property address

  • Date and time of the call

  • Confirmation status

  • Scan backs requirement

  • Next-day delivery applicability

  • Comments from the notary

Step 4: Accessing the Order Assignment Page 0:35

• 

  generated-image-at-00:00:51
• At the bottom of the email, click the green 'View Order Assignment Page' button.

• This action takes you directly to the order page.

Step 5: Confirmed Status on Order Page 0:42

• On the order page, the status will be marked as confirmed.

• The order tracker will reflect this change, moving to the next stage after notary assignment.

Step 6: Review Confirmation Report 0:51

• 

  generated-image-at-00:01:12
• Scroll down to find the confirmation report.

• Key details in the report include:

  • Date and time confirmed

  • Who was contacted

  • Delivery expectations

  • Additional notes

Step 7: Conclusion and Support Information 1:12

• You now know how to check when an order is confirmed by a notary.

• For assistance, reach out via:

  • Email: [email protected]

  • Phone: [phone]

Link to Loom

https://www.loom.com/share/091a5887e2d14c1c822f0b44522dc52a