📆 Order Confirmation

Understand the confirmation process and review key details that verify the order's status.

How to Check the Status of an Order Confirmed by a Notary

Step 1: Introduction to the Process 0:01

  • Welcome to Notary Everyday.

  • This video is aimed at escrow officers.

  • Purpose: To show how to check the status of an order once confirmed by the notary.

Step 2: Email Notification of Confirmation 0:09

  • When a notary confirms the signing, you will receive an email.

  • Subject line: 'Order Complete'.

  • Email will include:

    • Order number

    • Signer name

Step 3: Details in the Email Body 0:18

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  • Important details included in the email body:

    • Order number

    • Property address

    • Date and time of the call

    • Confirmation status

    • Scan backs requirement

    • Next-day delivery applicability

    • Comments from the notary

Step 4: Accessing the Order Assignment Page 0:35

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  • At the bottom of the email, click the green 'View Order Assignment Page' button.

  • This action takes you directly to the order page.

Step 5: Confirmed Status on Order Page 0:42

  • On the order page, the status will be marked as confirmed.

  • The order tracker will reflect this change, moving to the next stage after notary assignment.

Step 6: Review Confirmation Report 0:51

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  • Scroll down to find the confirmation report.

  • Key details in the report include:

    • Date and time confirmed

    • Who was contacted

    • Delivery expectations

    • Additional notes

Step 7: Conclusion and Support Information 1:12

  • You now know how to check when an order is confirmed by a notary.

  • For assistance, reach out via:

https://www.loom.com/share/091a5887e2d14c1c822f0b44522dc52a

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