🆕 New Order

Follow the creation of a new order and see how the initial notification is presented.

How to Check the Status of a New Order for Escrow Officers

Step 1: Introduction to the Process 0:00

• Welcome to Notary Every Day.

• This section is designed for escrow officers.

• Purpose: To show how to check the status of a new order created by a signing service.

Step 2: Expectation After Order Submission 0:10

• By the end of this walkthrough, you will understand:

  • What to expect when a new order is submitted to your title company.

Step 3: Email Notification Details 0:16

• 

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• You will receive an email with the subject line: "New Order Created."

• The email includes:

  • Signer name

  • Signing date

  • File number

Step 4: Key Details in the Email Body 0:25

• In the body of the email, you will find:

  • Title company

  • Signing service

  • Order ID

  • File number

  • Property address

  • Signing date

• All these details are tied to the specific order.

Step 5: Accessing the Order Page 0:37

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• At the bottom of the email, click the green "View Order" button.

• This action will take you directly to the order page.

Step 6: Viewing Order Details and Status 0:47

• Once you open the order, you will see:

  • Full order details

  • Current status of the order.

Step 7: Understanding the Status Tracker 0:56

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• The status tracker will indicate:

  • Current status as "New."

  • The first box in the tracker will be checked, confirming that the order has been created.

Step 8: Conclusion and Support Information 0:56

• You now know how to view and confirm when a new order has been submitted.

• If you need help, contact:

  • Email: support.google support at notaryeveryday.com

  • Phone: [phone]

• Thank you for watching!

Link to Loom

https://www.loom.com/share/f11a3827b68b443c98baf917f6ca78fb